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Privacy Policy

Our Commitment to Your Privacy

At Silverlake Links Golf Club, your privacy is our priority. We understand the importance of protecting your personal information and want you to feel confident when you share your details with us.

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The information you provide helps us deliver exceptional experiences and services tailored to your needs — from your online visits to your time with us at the Club. We handle all personal data responsibly, securely, and in line with Thailand’s data protection laws.

 

This Privacy Policy explains how we collect, use, and protect your information when you engage with us through:

  • Our website and mobile applications

  • Our call centre and customer service team

  • Social media and digital communication channels

  • Any other platform or touchpoint where we collect personal data

 

Please also review this Policy together with any specific terms and conditions for the services you use.

Definition of Personal Data

“Personal Data” means any information that identifies you, either directly or indirectly, such as your name, contact details, or other identifying information.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website or app, along with the date of the last update.

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If there are major changes that affect your rights, we will notify you and ask for your consent again when required by law.

Information We Collect

With your consent, we may collect information when you:

  • Visit our website

  • Use our services

  • Communicate with us

 

This may include:

  • Technical details such as your browser, device, time spent, and pages visited

  • Data about how you use our website

 

This information is used for statistics and marketing purposes and does not include personal identifiers like your name or contact details.

Cookies

What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit our website. They help us remember your preferences and improve your experience.

 

We use several types of cookies:

  • Session cookies: Deleted after you leave the website

  • Persistent cookies: Remember your preferences between visits

  • First-party cookies: Set by our website

  • Third-party cookies: Set by trusted service providers (e.g., Google)

 

Cookies do not contain personal information.

 

Why We Use Cookies

We use cookies to:

  • Improve website performance and security

  • Understand visitor behaviour and preferences

  • Deliver personalised content and advertisements

 

You can manage or delete cookies through your browser settings. Most browsers accept cookies automatically, but you can choose to refuse them if you prefer.

How We Use Your Information

We use the information we collect to enhance your experience and improve our services. This may include:

  • Customer Support: To respond to your questions or service requests

  • Marketing: To share news, offers, and updates about our services that may interest you

  • Security: To protect our guests, staff, facilities, and operations

Sharing of Information

Your information may be shared within our group of companies, but will never be sold or disclosed to unrelated third parties, except:

  • When required by law

  • When necessary to deliver a service you have requested

  • To authorised service providers who help us operate our business (under confidentiality agreements)

 

We may also use aggregated, non-identifiable data for business analysis and improvement.

Our website may include links to other sites we do not control. Please check their privacy policies, as they may differ from ours.

CCTV Privacy Statement

Silverlake Links Golf Club also uses CCTV cameras on certain premises to ensure safety and security.

  1. Purpose: CCTV is used to protect our guests, staff, and property, and to ensure health and safety.

  2. Data Collected: CCTV records video images only — no sound is recorded.

  3. Data Retention: Footage is stored securely for up to 30 days, after which it is automatically deleted unless required by law.

  4. Disclosure: CCTV recordings may be shared with government authorities when required by law.

Your Rights

You have the right to:

  • Access your personal data held by us

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw your consent at any time

  • Request data transfer (if applicable)

  • File a complaint with the relevant authority under Thailand’s PDPA

 

We may need to verify your identity before processing your request. Some requests may not be granted if prohibited by law (for example, for fraud prevention or mandatory record-keeping).

Data Protection

We apply strict security measures to prevent unauthorized access, loss, or misuse of your information.

Only authorized personnel and service providers can access your data — and only for legitimate business purposes under confidentiality obligations.

If a data breach occurs, we will notify you and the appropriate regulator as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:  info@silverlakelinksgolfclub.com

Policy Review

We may update this Privacy Policy from time to time. Using our services after any update means you agree to the revised version.

To request a previous version, please email info@silverlakelinksgolfclub.com

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